Customer Service

To answer your questions as efficiently as possible, we have created the How it Works and Frequently Asked Questions pages.

You can learn additional information about DirectLoansGroup from our About Us page.

Did you receive an unwanted text message? If you did, please send the exact contents of that message below so that we can track it down to the marketing company that sent it.

Did you receive an email or a phone call from someone asking for a deposit or insurance fee to get a loan? That person is not a representative of DirectLoansGroup. There are no insurance or deposit or any other fees to request a loan with DirectLoansGroup. Our lender connection service is free to the consumer.

Want to submit your loan request over the phone? Call us at: 888-718-9134

Contact us:

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Each customer inquiry is a priority. Our customer service professionals review all of your questions, comments, and concerns and work hard to respond in a timely manner.